Review Storefront Orders

Your payment gateway (e.g. PayPal or Moneris) will have order information.  You may occasionally want to match orders up against a customer’s inquiry by comparing against the storefront.  

  1. Log into the storefront (see Access the Storefront). 
  2. Select Sales from the main menu.
  3. Select List All to view order numbers, date of transactions, customer name, total purchase amount, and order status (canceled, pending or, paid). 
    review-orderslist-orders
  4. Select any Order number to review details about the transaction. 
    view-order
  5. Select the Invoice Icon to view an invoice for this transaction.
  6. Select Shipping Label Icon to create a printable shipping label.
  7. Select the Receipt Icon to print a that can be mailed to the customer.